Before and after your order
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Which carrier is used?
The listed Standard shipping carrier is USPS. The shipping origin is 618 University St, Alexandria, Louisiana, 71302, United States.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
How is the order fulfilled?
No third-party fulfillment partner
Is there a restocking fee?
No restocking fee is charged for eligible returns.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
How can I contact the store?
Email support@cupshess.shop or call 206-510-7653. Support availability is Weekdays 9 AM to 5 PM.