About us
Before you shop
Useful facts about the store and its published terms.
Shopping information
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Request an eligible return within 30 days after delivery. Review the Refund Policy before sending an item to 618 University St, Alexandria, Louisiana, 71302, United States.
Current catalog
Browse Top picks, Bundle, Bottles, Accessories. Product descriptions, prices and availability are displayed on the relevant product pages.
Store operator
Hydro Flask is an online store operated by cupshess. The official storefront is cupshess.shop.
Contact information
| Store | Hydro Flask |
|---|---|
| Legal operator | cupshess |
| Business address | 618 University St, Alexandria, Louisiana, 71302, United States |
| support@cupshess.shop | |
| Phone | 206-510-7653 |
| Support hours | Weekdays 9 AM to 5 PM |